Refund policy

Thank you for shopping at our All More Online store operated by National Security Solutions.

The following terms are applicable for any products that You purchased with Us.

 

SECTION 1 - Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

•      “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

•      “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to National Security Solutions (PTY) LTD t/a All More Online Store, at address: 9W Coachman's Complex, 26 Jakaranda Street, Centurion, 0157.

SECTION 2 - Definitions

For the purposes of this Return and Refund Policy the following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

•      Service refers to the Website.

•      Website refers to the All More Online Store, accessible via https://allmoreonline.org.

•      Goods refer to the items offered for sale on the Service.

•      Orders mean a request by You to purchase Goods from Us. 

 

SECTION 3 - Your Order Cancellation Rights

You are entitled to cancel Your Order within 2 days without giving any reason for doing so.The deadline for cancelling an order is 2 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by sending an email to: allmoreonline@gmail.com.

We will reimburse You no later than 21 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and a 25% handling fee will be deducted before fees are reimbursement.

SECTION 4 - Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

•      The Goods were purchased in the last 7 business days after delivery

•      The Goods are in the original packaging

The following Goods cannot be returned:

•      The supply of Goods made to Your specifications or clearly personalized.

•      The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

•      The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

•      The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

SECTION 5 - Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. Goods are to be sent directly to our partners at the following address:

Skynatics Security Technology 
9W Coachman's Complex, 26 Jakaranda Street, CENTURION, 0157

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and traceable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

SECTION 6 - Gifts 

All orders purchased as a gift CANNOT be exchanged /refunded at all.

SECTION 7 - Contact Us

Questions about the Return & Refund Policy should be sent to us follows:

National Security Solutions (PTY) LTD t/a All More Online Store
9W Coachman's Complex, 26 Jakaranda Street, CENTURION, 0157

allmoreonline@gmail.com. 
072 298 2420